Your Privacy
We respect the privacy of your personal information and strive to maintain its confidentiality. GLOBAL MAMA SDN. BHD. (SSM No. 202401005538 / 1551388-A) (trading as Flore Whisper) collects your personal data — such as name, contact number, and delivery address — solely to deliver products and services, for future marketing, and to improve our service to you. Only authorized employees have access to this information. We will not disclose your information to third parties except as part of providing a service to you, such as arranging for delivery via our couriers.
Your Consent
We will not sell your name, address, e-mail address, credit card information, or personal information to any third party without your explicit permission.
Communication & Marketing
If you have made a purchase from Flore Whisper, we may occasionally update you on our latest bouquets, news, and special offers via e-mail or telephone. All members have the option to opt-out of receiving marketing communications at any time by clicking the ‘unsubscribe’ link in our emails or updating your account settings.
What are Cookies?
A cookie is a small file stored on your hard drive. If you have registered with us, your computer will store an identifying cookie to save you time each time you re-visit https://florewhisper.com/. You can change your browser settings to prevent cookies from being stored without your consent.
Site Statistics
We may gather anonymized data regarding visitors to this Website using cookies and embedded code to provide statistical information about page views and general visitor behavior. This helps GLOBAL MAMA SDN. BHD. improve the services and user experience on our site.
Disclosures of Your Information
We may disclose your personal information to any of our group companies or third parties in the following events:
- If GLOBAL MAMA SDN. BHD. or its assets are acquired by a third party.
- If we are under a legal obligation to share your data to comply with regulations or protect the safety of our customers and others. This includes fraud protection and credit risk reduction.
Third Party Sites
Our site may contain links to partner networks. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept responsibility or liability for these policies.
Social Login (Google, Facebook)
If you choose to sign in with Google or Facebook, we receive from that provider only your name, email address, and public profile identifier. We do not receive your password. We use this information to create or match your Flore Whisper customer account. You can disconnect a social login by contacting us at the email address below.
Checking Your Details
If you wish to verify or update the details you have submitted to us, you may contact us via email. For security purposes, we may request proof of identity (such as your registered email and password) before revealing any sensitive information.
Data Deletion Request
You may request deletion of your Flore Whisper account and the personal data we hold about you at any time. Email us at info@florewhisper.com with the subject line “Data Deletion Request” and the email address associated with your account. We will confirm receipt within 7 working days and complete the deletion within 30 days, except where we are legally required to retain certain transaction records (e.g., tax receipts) under Malaysian law.
Contacting Us
We are always pleased to hear from our customers. If you have any questions, feedback, or would like us to stop processing your information, please do not hesitate to contact the GLOBAL MAMA SDN. BHD. team at info@florewhisper.com.