Welcome to GLOBAL MAMA SDN. BHD. (SSM No. 202401005538 / 1551388-A) (trading as Flore Whisper). Terms and conditions stated below apply to all visitors and users of https://florewhisper.com/. You are bound by these terms and conditions as long as you’re on our site.
General
The content of terms and conditions may be changed, moved, or deleted at any time. Please note that https://florewhisper.com/ has the right to change the contents without any notice. Any violation of rules and regulations, we will take immediate action against the offender(s).
Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, and photographs that appear as part of this Site are intellectual properties owned or controlled by GLOBAL MAMA SDN. BHD.
Substitution Policy (Florist Special Clause)
Flowers are seasonal and subject to availability. GLOBAL MAMA SDN. BHD. reserves the right to substitute any flower, foliage, or container with a suitable alternative of equal or greater value to ensure the best quality and overall style of the arrangement.
Comments and Feedbacks
All comments and feedbacks to GLOBAL MAMA SDN. BHD. will remain our property. Users shall agree that no comments submitted will violate any rights of any third party, and users are solely responsible for the content made.
Product Information & Accuracy
We cannot guarantee that the actual product will be exactly the same as shown on your monitor, as colors vary between screens. Due to the nature of fresh flowers, individual blooms may vary in size, shade, and stage of opening. We reserve the right to correct any errors in pricing or descriptions without prior notice.
Newsletter
User shall agree that https://florewhisper.com/ may send newsletters regarding the latest products or promotions through email.
Indemnification
The user shall agree to defend and hold https://florewhisper.com/ harmless from and against any claims, damages, and expenses arising from your use of the Site.
Link to Other Sites
Any access link to third-party sites is at your own risk. We are not responsible for any damage or loss connected with third-party websites.
Non-Returnable Policy
Due to the perishable nature of fresh flowers, we do not accept returns. If you are unsatisfied with the quality of your flowers, please contact us within 2 hours of delivery with photographic evidence for our review.
Termination
This agreement is effective until terminated by either the customer or https://florewhisper.com/. We may deny access to any customer who is unable to comply with the terms and conditions above without prior notice.
Payments
All goods purchased are subject to a one-time payment via provided methods (Visa, MasterCard, or online banking). Orders will only be processed once payment authorization is confirmed by your card issuer.