Flore Whisper · Support / 支持
Flore Whisper is a Malaysian florist mobile app combining flower delivery, a flower-language guide, and a small community of flower enthusiasts. We are based in Kuala Lumpur and ship across Klang Valley.
For App Store review and customer support, the contact methods below are monitored by the Flore Whisper team.
Contact / 联系我们
- Email: support@florewhisper.com
- WhatsApp: +60 14-776 4085
- Store phone: +60 10-903 5288
- Response time: within 24 hours, 7 days a week
FAQ / 常见问题
How do I track my order?
After signing in, go to Me / My Orders. You will see order status updates there, and we will notify you when your order progresses.
How do I report inappropriate content?
Tap the more options button on any post in the Discovery feed and choose Report. Our team reviews reports within 24 hours.
How do I delete my notes?
Go to Me / My Notes, find the note you want to remove, and tap the delete button. Deleted notes may remain in recovery or backup systems for up to 30 days before permanent removal.
How do I delete my account?
Email support@florewhisper.com with your registered email address. We will process the deletion request within 7 days, subject to Malaysian PDPA and accounting retention requirements.
How do I block another user?
Open one of their posts, tap the more options button, then choose Block this user.
Payment methods
We accept FPX Malaysian online banking, credit/debit cards, and supported local e-wallet payment methods provided through our payment partners.
Refund Policy / 退款政策
Please see our Cancellation and Refund policy for fresh flower cancellation, quality claim, and refund details.
Privacy & Terms / 隐私与用户协议
- Privacy Policy: https://florewhisper.com/privacy-policy
- Terms of Service: https://florewhisper.com/terms-of-service
Last updated: 2026-05-26